Effective Date: 01/01/2025
Welcome to [Your Website Name] (referred to as “the Website”). This Privacy Policy explains how we handle data when you interact with our AI-powered chatbot, Luna. By using the Website, you agree to the terms outlined below.
Data We Collect
Chat Logs
We do not log, store, or retain any chat messages you submit to Luna, nor do we record any responses generated by Luna. All interactions with Luna occur in real-time, and once your session ends, the conversation is permanently discarded.
This means:
- Your messages and Luna’s responses are not stored on our servers.
- There is no ongoing record of your chats for service monitoring, quality control, or analysis purposes.
- We do not review or access past conversations because they are not retained.
Prohibited Disclosure of Personal Information
You are prohibited from submitting personal information within your chat messages (e.g., your name, contact details, or any identifying information). This is outlined in our Terms and Conditions, which require all users to interact with Luna anonymously.
Because no chats are logged, any personal information you submit will not be retained after the session ends. Nevertheless, we strongly discourage sharing personal information during chats, as real-time processing systems still briefly receive this data before discarding it.
No Collection of IP Addresses or Personal Identifiers
We do not log, store, or track your IP address, device identifiers, or any other data that could directly identify you. Your use of Luna is designed to be fully anonymous.
- There is no link between your identity and your conversations with Luna.
- Because chat logs are not stored, no personal information—whether provided voluntarily or accidentally—will persist after your session ends.
Legal Compliance and Privacy Protection
By not collecting chat logs, IP addresses, or personal identifiers, we are able to:
- Minimise your privacy risk, even in the unlikely event of a data breach.
- Simplify compliance with privacy laws, since no personal data is retained.
- Protect your privacy by ensuring your use of Luna remains truly anonymous.
Data Security
Although no data is retained, we still implement reasonable technical and organisational safeguards to protect the real-time chat environment against unauthorised access, modification, or interference during your active session.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or our data handling practices, you can contact us at:
Luna’s Love Chat
admin@lunaslovechat.com